Exciting things are happening at Riverside FCU, and we want to share some important news with you. For the past 75 years, loyalty from Members like you has allowed RFCU to grow and become the credit union that we are today. After much consideration, and with the support of the staff and the Board of Directors, we have decided to relocate our Vulcan Street branch. Our last day of operation will tentatively be October 20, 2017. With growth comes change and our hope is that you will embrace these changes with us and understand that we are making these changes to better service our membership.
Our temporary location will be at 3199 Delaware Avenue in Kenmore which will tentatively open on November 1, 2017. This location will be serving as our temporary home while we are working out the details for our new location.
As stated, October 20, 2017 will tentatively be our last operating day at 245 Vulcan Street. During the transition week of October 23-28, 2017, we would like to direct you to our second location at 315 Stahl Road in Getzville at which time branch hours will be extended. Also, we have added this tab on our website where we will be providing updates as they become available to us.
For your convenience, several shared branching service centers are available for deposits, withdrawals, and loan payments. We currently offer remote deposit capture, debit and credit cards, and online access to all of your accounts via NetBranch. Our staff is always happy to assist you with any additional questions you may have regarding any of our savings and loan products.
Our success as your financial provider will always be defined by how well we serve you, our Member. Thank you for your understanding and support as we navigate this exciting change and as always please feel free to contact us directly with any questions, comments or concerns.
Tracey Landahl & Stefanie Rew-Hazel
CEO’s, Riverside Federal Credit Union